NEWS RELEASE Thursday, December 04, 2003 1:46 PM EST. Congratulations to Baldrige recipients. In 1947, a World War II veteran named Malcolm Baldrige began his career in the manufacturing industry as a foundry hand at a Connecticut iron company. By 1981, he was U.S. Secretary of Commerce and had developed a reputation as a proponent of quality management as a key to this country’s prosperity and long-term strength. In 1987, Congress acknowledged Baldrige’s many contributions to the United States by naming a national award to celebrate a commitment to quality excellence and continuous improvement in his honor.
The Malcolm Baldrige National Quality Award is annually presented by the President of the United States to organizations for achievements in quality and performance and to raise awareness about the importance of quality and performance excellence as a competitive edge. It is the highest recognition of quality excellence that a company can achieve. I am honored and pleased to offer my congratulations to our Aerospace Support team, led by David Spong, for being named as 2003 recipients of this prestigious award. This is especially significant in light of the challenges we’ve all faced this year, and the team should be recognized for staying focused on what’s truly important – our customers’ expectations and our responsibility to perform on our commitments.
We have all faced distractions this year and I am proud of the way the IDS team has responded. Through changes and challenges, the men and women of Boeing have demonstrated a commitment to excellence that is unparalleled across the industry. Your efforts have been noticed at the highest levels with the awarding of the Malcolm Baldrige Award, and I know we can build on this recognition by continuing to find better ways of doing things and working with our customers to provide them with the best solutions possible. Congratulations to the Aerospace Support team for this tremendous honor and thanks to all of you who are working every day to ensure that the Boeing name continues to be synonymous with quality and performance.
Executive Vice President
The Boeing Company President and Chief Executive Officer
Integrated Defense Systems